Frequently Asked Questions
What sets Earth Communications apart from other providers of radio and cellular communications networks?
You can expect to receive the best technology and 24/7 service support by industry-leading technician. What really sets us apart from the competition is our outstanding service and our commitment to meeting and exceeding customer expectations.
How can Earth Communications help me set up a temporary communications network?
We have the people, equipment and experience required to set up an entirely new communications network or supplement an existing network. Ask us about portable towers, cellular communications, two-way radio, wireless rig intercom systems, satellite communications, television rentals and computer equipment rentals.
Can the length of a lease package be customized to meet our needs?
Yes, we can offer you a short-term lease, a seasonal lease or a full-year.
Do you place a high priority on safety?
For Earth Communications, nothing comes before safety. Nothing. Every technician we put in the field has safety training that addresses their work functions and where they work.
What if we need to rent equipment to supplement our existing network?
We can integrate rented equipment with any existing communications network to improve service or to meet a seasonal increase in network activity.
What proof of performance can you provide?
We have been in business for over ten years and are growing. That can’t happen in this business if you deliver poor service. Also, many of our clients have been with us for years and our customer list includes some of the biggest companies in oil exploration, mining, camp operation and recreational camp operation (hunting and fishing).
Can Earth Communications set up network solutions outside of industrial locations?
– Yes, Earth Communications is not only limited to industrial and commercial locations. Our customer base also includes small businesses, residential homes, and remote acres. We are always open to troubleshooting any network or idea. Give us a call, we are here to help.
Does Earth Communications do business in Canada and the U.S?
Our primary markets include; British Columbia, Alberta, Manitoba, Saskatchewan, NWT & Yukon, but we can also service customers in the United States.
How much coverage could I get with a radio repeater?
Radio repeaters can provide two-way radio coverage over areas as large as a 25-kilometer radius. Every project can vary depending on the terrain, we can provide site surveys and pre-field your projects.
Do you rent intrinsically safe two-way radios?
Yes, our technicians are trained to install and maintain a wide array of radio systems, including IS. Earth Communications is partnered with industry leading radio partners to offer the best rental products to our customers.
Does Earth Communications have more than one location?
Yes, Earth Communications has multiple locations across Western Canada. This allows us to cover a large service area and provide our clients with expectational customer service.
Does Earth Communications provide rush service?
Yes, we offer our clients the best customer support 24/7 year round.